Location Based Call Router

Location Based Call Router (LBCR) allows mobile operators to route the call based on geographical location of calling subscriber. Location of the calling subscriber can be identified by either coordinate of the subscriber or cell location that calling subscriber gets signal.

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LBCR also has ability to publish call and location information to enterprise customers if necessary privacy regulations are assured.

One of the use case for LBCR is emergency service number calls. LBCR connects the emergency calls to the closest emergency service center based on victim’s location. Additionally, location information of victim is provided to the emergency center so that they can send necessary help quickly. Predictably, positioning is critical for the emergency service. System comprises various methods to obtain precise location information of the victim.

Secondly, Mobile operators provide service numbers as three-to-eleven digit number to their enterprise customers which have branches in different locations. These enterprise customers desire to satisfy their customer by quick service quality. With this platform, service numbers can be routed to closest branch such as restaurant, taxi service or bank. LBCR offers location based call routing in different levels like City and District. if a call is failed for whatever reason, System has ability to reconnect the call using upper profile level.

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Advantages of deploying LBCR platform can be stated as follows:

  • While some Mobile Switching Centers (MSCs) do not have capability for location based routing, some of the MSCs have ability to define analysis based on location information. However, this capability has limitation. On the other hand, there is no such limitation for LBCR.
  • Provides coordinate based call routing capability which cannot be accomplished by MSCs.
  • Offers operational and maintenance comfort as all the definitions are applied in one place.
  • Has ability to reconnect the unsuccessful calls by monitoring the first call attempt.